We do our utmost for you as a customer, which is why it is important that you can reach us easily.
If you have any questions, you can contact us directly via the button below.
Our contact details can also be found on this page and you can chat with us.
We're here to help you with any questions and concerns you may have.
Your feedback is valuable to us and helps us improve our service. So don't hesitate to contact us!
We look forward to helping you out!
SMPL International BV
T: 023-5259494
E: hello (at) smpl.international
Our company's trade name is: SMPL International
Our domain name is smpl.international
Our business address:
Holy Spirit Street 33
6041 GB Roermond
KVK: 76421309
VAT: NL860618456B01
SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL SMPL
We care about our product and logically do our best to deliver it to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that allows you to claim a warranty. Legally, you are obliged to report this to us within two months of finding the defect. If the defect falls within the warranty, we will provide a new product free of charge.
But SMPL goes further!
If you are a new customer and are not satisfied for any reason, you can return the ordered product within 100 days of purchase. All we ask of you is to pay the shipping costs yourself.
Furthermore, we expect you to send us a message so that we know what it's about.
We will then refund your money minus shipping costs immediately.
It is always possible that something does not go quite as planned. If you are dissatisfied with something, we encourage you to contact us first by sending a message. If we cannot find a suitable solution together, it has been possible for consumers in the EU to file complaints via the European Commission's ODR platform since February 15, 2016. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.
You can pay for your order in various ways. Currently, we offer the following payment methods:
Klarna payment methods
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method (s). Payment must be made to Klarna:
You can find more information in the Klarna's terms of use. General information about Klarna can be found here. Your personal data is provided by Klarna in accordance with applicable data protection laws and as described in Klara's privacy statement processed.
